Frequently Asked Questions
Delivery & Returns
-
We are partnered with a Third Party Logistics (3PL) company, ShipBob. You can expect your package to arrive within 1-3 days. When we ship the order, you will receive a confirmation email with a tracking number.
-
Yes, we offer a 30-day satisfaction guarantee. Please be aware that most people have to adjust to using an electric toothbrush with sonic technology, because it vibrates instead of rotating. This is precisely what provides superior dental care compared to other electric toothbrushes.
General Questions Regarding Our Products
-
Sonic electric toothbrushes use high-frequency vibrations to clean teeth and gums more effectively than regular electric toothbrushes. They typically operate at a much higher frequency (30,000 to 40,000 strokes per minute) than regular electric toothbrushes (3,000 to 8,000 strokes per minute), resulting in a deeper clean and better oral health.
-
At-home whitening kits usually contain a bleaching agent (typically hydrogen peroxide or carbamide peroxide) that breaks down stains on teeth to make them appear whiter. Most at-home whitening kits are safe to use as long as you follow the instructions carefully and don't overuse them. Our At-Home whitening agent is hydrogen peroxide.
-
Charcoal whitening powder is a type of teeth whitening product that uses activated charcoal to remove surface stains from teeth. While there is some evidence to suggest that it may be effective at removing surface stains, it's important to note that it won't change the natural color of your teeth or address underlying dental problems.
-
All of our teeth whitening and oral care products are 100% safe, effective, vegan-friendly, cruelty-free, and alcohol-free. With proper usage you will maintain positive oral health care and for any concerns please consult with your dentist.
Contact
-
You can contact us at support@guaranteeth.net , and we will respond between 24-48 hours.